| * How long has your
service organization been operating? |
| |
|
| * What OEM
manufacturers do you currently support? |
| |
|
| * What is the
average length of service experience of your field service personnel? |
| |
|
| * Do you have
multiple service locations? |
| |
Yes
No |
| * If YES, please
list locations: |
| |
|
| * Number of Employees:
|
| |
Service Management
Technical Support
Sales
Service Operation
Repair/Logistics
Other |
| * Check the areas that you are capable of supporting: |
| |
3270/5250 Peripherals
Midrange Peripherals
Networking Peripherals
Mainframes
Storage Products
PC Products
Software Support
Other
|
| * Do you offer
7 x 24 service hours? |
| |
Yes
No |
| * Describe the
geographic areas you service: |
| |
|
| * Do you
subcontract any of your work? |
| |
Yes
No |
| * If YES, to whom? |
| |
|
| * In what
geographic areas? |
| |
|
| * Is your company
capable of repairing the products you service? |
| |
Yes
No |