AUTHORIZED SERVICE PROVIDERS
Visara has established a certification program for those service organizations that wish to provide quality service to their customers. The certified ASP has demonstrated capability in the repair and maintenance of Visara, MTX and Memorex Telex products.
Why select a certified ASP? Many companies have been in business servicing Visara, MTX and Memorex Telex equipment without receiving certification. However, only those who are Visara certified have Visara-trained technicians, and access to the following:
- New spare parts (only available through Visara)
- 3rd level Engineering support
- Techlink technical website
- Engineering Change Documentation (ECs)
- Engineering upgrades and product revision information
- Service Advisory Reports (SARs) - latest quick fixes and solutions to commonly reported problems
- FTP Server - download latest code
ASP LISTING
| Authorized Service Providers | Geographic Service Area |
| Apex Computer Systems, Inc. 16639 Valley View Avenue Cerritos, California 90703 Phone: 562-926-6820 Contact: Joseph H. Miller http://www.acsi2000.com |
Nationwide USA |
| BrainsII, Inc. 165 Konrad Crescent Markham, Ontario L3R 9T9 Phone: 905-946-8700 Contact: MaryLou Wojik http://www.brainsii.com |
Canada |
| Computer Service Partners, Inc.
1000 E. Chatham Street Cary, NC 27511 Phone: 919-424-2000 Fax: 919-424-2070 Contact: Bill Riddick Email: briddick@cspinc.com http://www.cspinc.com |
North Carolina |
| CybraCom Information Technologies
1711 W. Chatham Street Suite 154 Tempe, AZ 85281 Phone: 480-894-8400 Fax: 480-894-3211 Contact: Ross Aiosa Email: aiosa.ross@cybracom.com http://www.cybracom.com |
Arizona Nevada S. California |
| DecisionOne Corporation 50 E. Swedesford Road Frazer, PA 19355-0704 Phone: 610-296-6000 Contact: visit website http://www.decisionone.com |
Nationwide USA |
| Tech-Development Corp. 2600-A West Albany Broken Arrow, OK 74012 Phone: 918-251-6556 Fax: 918-258-1478 Contact: Harry Powers Email: hpowers@tech-corp.com |
Arkansas Oklahoma Missouri W. Tennessee N. Louisiana W. Mississippi |
| XNET Systems, Inc. 14450 T.C. Jester Suite 120 Houston, TX 77014 Phone: 281-539-0886 Fax: 281-539-0885 Contact: Barry Boland Email: barry@xnetsystems.com http://www.xnetsystems.com |
Texas New Mexico Oklahoma Arkansas Louisiana |
International
Please consult your local Visara/MTX Reseller, Memorex Telex organization or contact us at intellicenter@visara.com for a listing in your area.
Warranty Service
Warranty service must be performed by the assigned warranty service provider for the equipment. If you are unsure of the equipment warranty status or who can perform warranty service, please email us at intellicenter@visara.com , or call 919-882-0202. Please include your equipment model and serial number. The serial number must be off the base unit (i.e., not the monitor or keyboard).
Authorized Service Provider Application
If you are interested in becoming a certified Visara Authorized Service Provider, please click here to access the online Application Form.
