Authorized Service Providers

Visara has established a certification program for those service organizations that wish to provide quality service to their customers. The certified ASP has demonstrated capability in the repair and maintenance of Visara, MTX and Memorex Telex products.

Why select a certified ASP? Many companies have been in business servicing Visara, MTX and Memorex Telex equipment without receiving certification. However, only those who are Visara certified have Visara-trained technicians, and access to the following:

  • New spare parts (only available through Visara)
  • 3rd level Engineering support
  • Techlink technical website
  • Engineering Change Documentation (ECs)
  • Engineering upgrades and product revision information
  • Service Advisory Reports (SARs) – latest quick fixes and solutions to commonly reported problems
  • FTP Server – download latest code

Authorized Service Providers

Geographical Service Area

A&O IT Group Ltd
Group Head Office
Unit 5 & 6, Network 4,
Lincoln Road,
High Wycombe, Bucks,
HP12 3RF UK.
Tel: +44 (0) 1753 768 800

 

UK and Ireland

A&O Germany
C/o Active Service + Support GmbH
-Innovationspark am Beckerturm-
Kaiserstr. 170 – 174
D-66386 St.Ingbert
Tel:+49 (0)6894 95 58 94 52
Mobil: +49 (0)171 236 3240

Germany & Australia

A&O France

18 rue Gambetta
95880 Enghien
Les Bains
France
Tél +33 (0)9 67 06 02 99
Main contacts:
Serge.levesque@aoitgroup.com Country Manager
Martine.furgier@aoitgroup.com Assistant

France, Belgium, Netherlands, Luxemburg

 

AO Service Nordic ab
Energigatan 17k
434 37 Kungsbacka
Sweden
Tel:+46 31 7805050

Nordics

Visara Logo

Address:

2700 Gateway Centre Blvd.,
Suite 300
Morrisville, NC 27560

Contact Us:

customer-service@visara.com
(919) 882-0208